FAQ’s
Frequently Asked Questions
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Fill out the information form and team member will contact you within 48 hours
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We use 100% biodegradable latex balloons as well as Mylar foil balloons. Our balloons are of the highest quality available. The latex balloons are coated with a treatment that extends the life of the balloon from 18-48 hours, sometimes even multiple days. Balloon installations last anywhere from 1 day to 3 months depending on the conditions (Indoors/Outdoors).
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The earlier the better! We typically book about 4 - 6 weeks in advance. Quote requests are accepted at any time but are not guaranteed until a deposit has been made.
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Fill out a Request Quote. You will receive an estimate for approval within 48 hours. Once a deposit has been made, you have officially reserved your spot. Due to the high volume of inquiries, we cannot hold a date without a deposit.
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Rentals will typically be picked up upon the completion of the event or the next morning. This varies based on the needs of the client and our schedule. Pick up times will be established during the consultation with you.
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Yes!! Please Contact Kaley at Hey@thepartypond.com or call or text 727-472-9828 before coming! Our Address is 5090 Ulmerton Road, Unit B, (Tan Stand alone Building) Clearwater, FL, 33760
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1. Introduction
Welcome to The Party Pond ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.thepartypond.com or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, mailing address, and payment information when you purchase our services or sign up for our newsletter.
Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, and pages visited.
Cookies: We use cookies and similar technologies to track your activity on our website and improve your experience.
3. How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders.
To send you promotional materials and updates about our services.
To improve our website and customer service.
To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who help us operate our business, such as payment processors, email marketing platforms, and virtual assistants.
Legal Requirements: If required by law or to protect our rights and safety.
5. Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Opt-out of receiving promotional communications from us.
Request a copy of the personal data we hold about you.
To exercise these rights, please contact us at hey@thepartypond.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Party Pond
4920 73rd Ave N
Pinellas Park, FL 33770
hey@thepartypond.com
727-472-9828
Still, do you have any questions, contact us?
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